PRIVACY POLICY FOR BONDMOR BUILDING SERVICES LTD.

Last Updated: 27.08.2023

 

This Privacy Policy, together with our Terms of Use and any other referenced documents, outlines the basis on which we will process any personal data that we collect from you or that you provide to us. By accessing and using this website (“Website”), you consent to the data processing practices described in this policy. You also warrant that all data provided by you is accurate.

This Privacy Policy is under the jurisdiction of the United Kingdom, and Bondmor Building Services Ltd. (“Bondmor,” “we,” “us,” or “our”) is committed to safeguarding the privacy of our website visitors and service users.

When you register for our services or subscribe to the Bondmor Building Services Blog, you give us permission to collect, process, and use your personal data in accordance with this policy. You may withdraw this consent at any time by contacting our customer service via email at: enquiries@bondmor.co.uk

COMPANY DETAILS:

Bondmor Building Services Ltd

Company Number: 09824580

Unit C7 Enterprise Way

West Yorkshire

BD10 8EW

Phone: +44 (0)7812 400 458

Email: enquiries@bondmor.co.uk

Working Hours: Monday – Friday: 8:00 AM – 5:00 PM

 

CHILDREN’S PRIVACY

Our Website is not intended for children under 18 years of age. We will not knowingly collect personal data from individuals under 18 without parental consent. If you are under 18, please secure the consent of your parent or guardian before providing any information to us.

 

EXTERNAL WEBSITES

Our Website may contain links to external websites. We are not responsible for the privacy policies or practices of third-party websites. We encourage you to read their respective privacy policies.

 

DATA COLLECTION

 

Types of Information We Collect

  • Information you provide when filling in forms on our Website.
  • Transaction details related to your orders.
  • Traffic data, location data, and other communication data.
  • Records of correspondence if you contact us.

We do not store sensitive data or credit or debit card information.

 

HOW WE USE YOUR DATA

 

We use the collected data for the following purposes:

  • Content presentation.
  • Provision of information, products, or services you’ve requested.
  • Fulfilling our contractual obligations.
  • Enabling interactive features.
  • Business planning, including analysis of customer behaviour.
  • Notifications about changes to our service.
  • You must agree to this Privacy Policy before submitting data to us.

 

DATA RETENTION:

We will keep your data for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. Once in our system, archived project data is secured on third party data storage systems. We utilise third-party services for data storage, which are compliant with data protection regulations.

 

DATA SECURITY AND SHARING:

We may share your data with our trusted third-party service providers for storage, analysis and fulfilment of works. Bondmor works closely with vetted private 3rd parties such as sub-contractors, product manufactures and suppliers, quantity surveyors, and more.

We prioritise the security of your data and take comprehensive measures to protect it. However, no method of data transmission can be guaranteed to be 100% secure. Consequently, while we strive to protect your personal information, we cannot guarantee its absolute security.

Bondmor reserves the right to undertake random security checks on orders and customers to prevent fraudulent activities. These checks include proof of identity, proof of funds, company finance background checks and any other necessary investigations.

Phishing:

We will never ask you to confirm your personal details via email. Report suspected phishing attempts to enquiries@bondmor.co.uk

DATA BREACH POLICY

In the event of a data breach, Bondmor will take all necessary steps to minimise damage and will inform affected users as required by applicable laws. This will be done within 72 hours of discovering the breach, where feasible.

USER-GENERATED CONTENT

When you submit user-generated content, including photographs and other media (“Content”), you grant us a non-exclusive, royalty-free, worldwide license to use this Content in relation to our website and social media. You can request removal of your Content by emailing enquiries@bondmor.co.uk

 

BONDMOR SOCIAL AREA GUIDELINES

If you post Content on Bondmor’s social areas, it may become publicly available and may be re-shared by others. We encourage you to post only information you are comfortable sharing publicly.

Photography:

Photos submitted should be your own, and subjects should have given their consent for the upload.

Language:

Please use English in Bondmor’s social areas.

 

UPDATES AND AMENDMENTS

We may update this policy from time to time. All users will be notified of any changes via email or prominent notifications on our Website. We recommend that you review this page periodically to stay informed.